Orders & delivery

Shipping & Returns

We want your dates to arrive as fresh as the day they were graded. Here's everything you need to know about delivery and returns.

Processing & dispatch

Orders are packed and dispatched within 48 hours (Monday–Friday, excluding UK bank holidays). You'll receive a confirmation email, followed by tracking details once your parcel is on its way.

Delivery options & costs

We currently ship within the United Kingdom. For international or wholesale enquiries, please email hello@leftcoastdates.com.

Packaging

Every order is sealed in recyclable, food-safe packaging designed to protect the soft texture of the fruit in transit. Gift boxes and hampers arrive presentation-ready.

Returns & refunds

As our products are perishable food items, we cannot accept returns for change of mind. Your statutory rights are unaffected.

If something's wrong

If your order arrives damaged, incorrect, or below the quality you expect, please contact us within 48 hours of delivery at hello@leftcoastdates.com with your order number and a photo. We'll arrange a replacement or full refund — no fuss.

Failed or delayed deliveries

If a parcel is delayed by the courier beyond the estimated window, get in touch and we'll investigate on your behalf. Please ensure your delivery address is correct at checkout, as we can't be responsible for parcels sent to an incorrect address.